Privacy Policy -

Information Collection: The seller collects personal information from the buyer in order to process orders and provide customer support. This information may include the buyer’s name, address, telephone number, and email address. The seller may also collect information about the buyer’s purchase history and preferences.
Information Use: The seller uses the personal information collected to fulfill orders, provide customer support, and improve the buyer’s shopping experience. The seller may also use the information to send marketing and promotional materials to the buyer.
Information Sharing: The seller will not share the buyer’s personal information with any third parties, except as necessary to fulfill orders or provide customer support.
Data Security: The seller takes reasonable measures to protect the security of the buyer’s personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and the seller cannot guarantee the security of the buyer’s information.
Cookies: The seller’s website may use cookies to improve the buyer’s shopping experience. Cookies are small text files that are stored on the buyer’s device to remember their preferences and login information. The buyer may choose to disable cookies in their browser, but this may limit their ability to use certain features of the website.
Data Retention: The seller will retain the buyer’s personal information for as long as necessary to fulfill the purposes for which it was collected.
Access to Information: The buyer may request access to their personal information at any time. The seller will provide the requested information within a reasonable time frame.

By using the seller’s website and placing orders with the seller, the buyer consents to the collection, use, and sharing of their personal information in accordance with this privacy policy. The seller may update this policy from time to time, and will post the updated policy on their website.

1. Information We Collect

A. While You Browse Our Site

Browsing Information: We track the products you’ve viewed, your location, IP address, browser type, and other technical data. This helps us improve your experience (e.g., by showing recently viewed products) and enables us to estimate taxes and shipping.
Cookies: We use cookies and similar tracking technologies to maintain your cart contents and enhance your browsing experience. For more details, please see our Cookie Policy.

B. During the Checkout Process and Account Creation

Personal Information: When you purchase from us or create an account, we may ask for your name, billing address, shipping address, email address, phone number, and optional account information (e.g., username and password).
Payment Information: To process your payment, we collect credit card or other payment details. This information is transmitted securely to our payment processors and is not stored on our servers.
Order Information: We record details of your order, such as the products purchased, order date, and shipping details.

2. How We Use Your Information

We use the collected information for various purposes, including:

Order Fulfillment: To process and ship your orders, manage your account, and provide customer support.
Communication: To send you order confirmations, shipping notifications, and responses to your inquiries.
Payment Processing and Fraud Prevention: To process payments securely and help detect and prevent fraudulent activity.
Legal Compliance: To meet legal and regulatory obligations, such as tax calculation and accounting.
Marketing (Optional): To send you promotional messages about new products, special offers, or updates—only if you have opted in to receive such communications.
Site Improvement: To analyze site usage and improve our offerings and user experience.

3. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. For instance, we may retain order information for a period required by tax and accounting regulations.

4. Who Has Access to Your Information

Internal Team: Our administrators, shop managers, and other team members have access to the information you provide to help fulfill orders, process refunds, and support you.
Third-Party Service Providers: We share your information with trusted third parties who assist us in operating our website, processing payments, shipping orders, and performing analytics. These third parties are required to safeguard your data and use it only for the purposes for which it was disclosed.

We share your information with:

Payment Processors: For example, when you pay via PayPal or other payment gateways, your payment details and billing information may be shared with these providers. Please review their respective privacy policies for further details.
Shipping Providers: To ensure your orders are delivered promptly.
Analytics and Marketing Partners: To help us understand site usage and deliver targeted marketing messages (if you have opted in).
Other Third Parties: Only as necessary to comply with legal obligations or with your consent.

6. Security of Your Information

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure.

7. Your Rights and Choices

You have rights regarding your personal information, including:

Access and Correction: You can access and update your personal data by logging into your account or contacting us.
Opting Out: You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails.
Data Deletion: Subject to legal obligations, you may request that we delete your personal data. Please contact us to initiate such a request.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for any updates. Your continued use of JewelryGrande.com after changes are posted will constitute your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: